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Take Charge of Your Play at Highspin Casino

Only players aged 18 or over may play; deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every Highspin Casino account.

Five essentials

The Essentials at a Glance, What to Know

After this, you will know who licenses the casino and where help sits.

Item
Detail
Minimum age
18+
Licence
KGC-2853, Kahnawake Gaming Commission
National register
BetStop
Gambling helpline
1800 858 858
Limit questions
Pause and limits

When Play Starts to Feel Too Fast

By the end, you will have picked the tool that matches your situation today.

Deciding before payday

This caps how much you can put in over a chosen period, so the decision is made before the money moves. Switch it on before your first session, not after a loss.

Fixed loss, no drift

A loss limit ends the session's spending once net losses reach the figure you chose. Turn it on when you want a set stopping point that holds whether you are winning or losing.

How long have I been playing?

A reminder nudges you at the interval you set, so a short session stays short. Switch it on if you play in the evening and the hours tend to disappear.

Needing a short break

A cooling-off period puts your play on hold for the length you choose and then lifts it automatically. Use it when you want distance for a while without closing anything.

Stepping away entirely

Self-exclusion shuts your account to play for the term you pick, and it is the right tool when you want a firm stop rather than a pause. Set it while you are calm.
Setting your ceiling
1

Open the gear icon

Sign in at the Highspin Casino site with your email address and password, then open your account settings from the menu.

2

Settings, then limits

In the settings, look for the limits section, where the deposit, loss and session options are grouped together.

3

Cap versus clock

Choose the kind that matches what worries you: deposit or loss limits for money, session reminders for time at the screen.

4

Saved and visible

Save the change and confirm the new figure appears on your limits page, so it applies from your next session onward.

Three services

A free call, a peer meeting, a debt plan

National Gambling Helpline

Free counselling by phone, chat and email, around the clock every day of the year, with self-help tools and a directory of local services. It is confidential and open to players and to relatives who are worried. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings across Australia where people who gamble sit with others who understand. Relatives are welcome too, and the group is free to attend, with meetings listed for local areas. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt on weekdays from 9:30 to 16:30. Advisers help players and family members plan repayments, speak to creditors and get back on steadier ground. ndh.org.au

Three options

Choose how long you want to be away

Pause now, play later. A pause is a short break you switch on inside your casino account, lasting hours or days rather than months. Access to play returns by itself when the period ends, so nothing has to be undone later.

Close your account for good now. Self-exclusion shuts your casino account's game access for a long stretch, and it cannot be lifted early. Start it from the account and the closure holds for the full period you picked, so pick it with care.

Join the national register. BetStop is the national register run by the Australian Government through ACMA, with a minimum of 3 months and the option of a lifetime ban. Joining takes about 5 minutes online and you can name a support person. betstop.gov.au

Before you decide

Settled before you act

01Can I shut my account for good, and who handles it?+
Yes. Write to the support address in your account settings and ask for permanent closure; the team confirms it in writing once your identity check is done. Closure removes your login, so a later return means a fresh registration.
02Do the limit controls work the same in the mobile view?+
Yes. The mobile version of your account carries the same controls as the desktop one, because it is one account, not a separate app. Open the settings area from the menu and the limit screen sits in the same place.
03Can a self-exclusion be lifted before the period ends?+
No. A self-exclusion runs for the whole period you picked and cannot be shortened, waived or ended early by anyone at the casino. Treat the length as fixed when you choose it, and choose one you can live with.
04Where do I turn if someone in my family plays too much?+
The National Gambling Helpline takes calls from relatives as well as from players, and its counsellors can explain what support exists near you. You do not need the person's consent to call; the conversation is free and confidential.
05Play has stopped feeling fun. What do I set first?+
Start with a deposit limit or a short pause, set now, before the next session rather than after a loss. If the urge keeps returning once the pause ends, a self-exclusion for a set period gives you distance to think.